What can be gleaned from the collective intuition of social media users?
Trust. A huge word in branding. If you don’t have it, then you want it. Just look at all the brands in the finance industry. But how much is it really worth today?
Bob was privileged to be asked to share his extensive, Banking and Customer Experience knowledge at The London School of Retail Banking.
This summer’s Herd Bash saw us on the green and at the races, with mixed results.